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Service & Support

A Support Team of Experienced Factory Trained Specialists

Supporting customers and machines in the field with:-

• Experience
• Diagnostic skills & equipment
• Knowledge
• A thorough understanding of Production Engineering

Engineering:-

• 24/7 Help Line
• Regionally Based Field Engineers with remote access to our centrally held "live" technical information and machine histories
• "Meantime to back into production from call out" running at 0.89 days
• Wide range of machine care preventative maintenance & service packages
• EPS Remote Diagnostics

Parts:-

• Parts holding in Southam
• Comprehensive Range
• Next day supply

Applications:-

• Team of application engineers fluent in "Catia, Delcam, Esprit & Varicut"
• From full turnkey solutions to advice and programming of specific components

Training:-

• On your site or at our Training facility in Southam
• CNC Programming appreciation Days
• Operator Training
• Maintenance Training
• Fanuc Siemens' & Heidenhain Programming Training